![]() ![]() ![]() If the data does not appear in DejaOffice, the adjustment will be on the PC. If the data appears there but is not moved to the onboard phone databases, then it is a DejaOffice setting that needs adjustment. So check DejaContacts and DejaCalendar first. DejaCloud Sync Flexible cloud based sync for multiple phones and tablets. Wi-Fi Sync and Bluetooth Sync, - secure sync directly from device to PC. For these phones, DejaOffice is used to receive and store the data. CompanionLink PC and Mac Sync Use CompanionLink to directly sync your Desktop Outlook, Act, IBM (Lotus) Notes, Palm Desktop to DejaOffice on your Phone. Many popular phones use DejaOffice to synchronize via USB, Wi-Fi and Hosted Wirelesss. Not all devices allow this mapping, so only the first one will synchronize. Some PC databases allow multiple mappings like three "Work" phone numbers. Records synchronize but data is missing on each recordįor Contacts missing phone numbers, please check field mapping, and also that the same phone numbers exist on both PC and the device. See Configuring your Contact Manager for settings specific to your contact manager. The key is to find exactly where the data is moving. In general, unless an error message displays during Sync, the data is moving without error. The USB Sync is similar to how old BlackBerrys would work, but there is also a Wi-Fi sync that works well. CompanionLink has four different ways to synchronize to Android. Try adding data on the device and see if it moves to the PC database. CompanionLink has a free 14 day demo so you can check it out yourself. If the sync settings are to move the data only from PC to Device, or Device to PC, then the data will not move the opposite way. If CompanionLink takes a user name be sure it is correctly spelled including nicknames, abbreviations and punctuation.Ĭheck CompanionLink settings that your sync is set to move both ways. Be sure the file name and exact path is the same. We respond to most email support requests within 24 hours, and certainly shouldn't take more than a week. Pro is only required if you need to sync with multiple databases/phones. CompanionLink USB will sync Outlook with Android, and is 39.95. Get fast and convenient access to your names, appointments, tasks and notes. CompanionLink Pro is not necessarily required in your situation. Check the exact file location, and exact user name. DejaOffice CRM Live works on any Web browser: phone, tablet, PC, or Mac. If CompanionLink points to an older version, it will only synchronize data from that older version. It is common for people to move or rename their current database. The most common reason for no records synchronizing is that the wrong database is named in CompanionLink Settings. ![]()
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